Privacy Policy
Effective Date: April 22, 2026
1. INTRODUCTION
Reatomy Physical Therapy (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of your personal and health information. This policy explains how we collect, use, disclose, and protect your information in accordance with applicable Alberta privacy laws.
2. INFORMATION WE COLLECT
Personal Information
• Name
• Date of birth
• Contact information (phone, email, address)
• Emergency contact details
Health Information
• Medical history
• Assessment findings
• Treatment notes and progress records
• Referral and diagnostic information
Website Information
When you visit our website, we may collect:
• IP address
• Browser type and device information
• Pages visited and usage data
• Cookies (see Section 9)
3. HOW WE USE YOUR INFORMATION
We use your information to:
• Provide physiotherapy assessment and treatment
• Communicate with you about appointments and care
• Process payments and insurance claims
• Maintain accurate health records
• Comply with legal and regulatory requirements
4. CONSENT
We obtain your consent to collect, use, and disclose your information:
• At the time of registration or intake
• During treatment where necessary
• You may withdraw consent at any time, subject to legal or contractual limitations
5. DISCLOSURE OF INFORMATION
We may share your information with:
• Other healthcare providers involved in your care
• Insurance companies for claims processing
• Regulatory bodies, if required
• Third-party service providers (e.g., EMR or billing systems)
We do not sell your personal information.
6. STORAGE AND SECURITY
We take reasonable steps to protect your information, including:
• Secure electronic medical record systems
• Password-protected systems and restricted access
• Physical safeguards for paper records
7. RETENTION OF INFORMATION
We retain personal and health information as required by law and professional guidelines. When no longer required, information is securely destroyed.
8. ACCESS AND CORRECTION
You have the right to:
• Request access to your personal or health information
• Request corrections if information is inaccurate
Requests can be made in writing (see Contact Information section).
9. WEBSITE COOKIES AND TRACKING
Our website may use cookies to:
• Improve user experience
• Analyze website traffic
You can disable cookies through your browser settings.
10. THIRD-PARTY SERVICES
We may use third-party platforms (e.g., booking or payment systems). These providers have their own privacy policies, and we encourage you to review them.
11. CONTACT INFORMATION
Privacy Officer: Henry Ly
Reatomy Physical Therapy
Email: [email protected]
Phone: (780) 616-3343
Address: #8 – 1910 102 St NW, Edmonton, AB, Canada T6N 1N3
12. UPDATES TO THIS POLICY
We may update this policy from time to time. The most current version will always be available on our website.
Most recent version is: April 22, 2026